Technical Support

• Close all of your programs and restart your computer, 50% of computer troubles can be fixed this way.
• If you have your Internet connection going through a router, try cycling the power to the router.
• Try cycling the power to your internet receiver.
• Check out our Trouble Shooting Guide
• Make sure your account is not past due; although we attempt to contact overdue accounts before disabling your service, we sometimes are unable to provide this courtesy.